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Understanding Unified Communications

Understanding Unified Communications

When one thinks of the telecom world, very often the image brought to mind is that of the telephone and the television. But think about this for a moment–with the word “telecom,” do you think of an actual smartphone or the land line phone? Usually, it is the latter. Recently, there has been a new movement in this sphere to go towards what is known as unified communications.

This is basically a catch-all term which refers to the combination of real time enterprise communications, such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web and video conferencing, fixed-mobile convergence (FMC), desktop sharing, and data sharing (including web connected electronic interactive whiteboards).

All of these functionalities can be accessed from just one portal, and from one primary account. There is a number of key advantages with taking a Unified Communications approach, such as:

1. The ability to get enterprise grade communications for just a fraction of the cost it would traditionally cost.
2. The ability to access the above-mentioned services at a constant, predictable price which can fit easily into your budget.
3. A centralized point from which to manage all of these services.

A telecom leader in the unified communications space is that of Calix. It just announced third quarter earnings last week and, quite surprisingly, revenues rose to almost $113 million, which is a 6.2 percent increase from the year prior (Q3 of 2014). Also, net income rose sharply to over $8 million from the year prior, which was at $4.6 million in Q3 of 2014.

Calix also just announced the launch of a brand new product called the AXOS Platform. It is, essentially, a Linux based network operating system and software application platform. This new product has been primarily designed for the software development crowd, as it has been created to make the software code used in designing telecom based applications reusable. This saves dollars and time in the future development of software applications since the same code can be used over and over again.

GeoTel Communications, LLC, provides fiber route maps that help businesses visualize telecom data and locate fiber for predictive analytics and location based intelligence. If interested in obtaining these datasets, call (800) 277-2172.

Valerie Stephen